Returns & Exchanges
At Champs Luggage, we want you to travel with confidence, which is why we offer a 30-day window for returns and exchanges on all unused products. Ensure your items are in their original packaging with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your luggage in its original box, ensuring all protective covers and hangtags are included to prevent damage during transit.
Affix the Shipping Label
Download and print the prepaid shipping label provided via email and attach it clearly to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing